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LIVE ONLINE COURSE
LIVE ONLINE COURSE
LIVE ONLINE COURSE
LIVE ONLINE COURSE
LIVE ONLINE COURSE
LIVE ONLINE COURSE
LIVE ONLINE COURSE
LIVE ONLINE COURSE
LIVE ONLINE COURSE
LIVE ONLINE COURSE
LIVE ONLINE COURSE
LIVE ONLINE COURSE
LIVE ONLINE COURSE
LIVE ONLINE COURSE
LIVE ONLINE COURSE
LIVE ONLINE COURSE
LIVE ONLINE COURSE
LIVE ONLINE COURSE
LIVE ONLINE COURSE

BECOME AN IMPORT/EXPORT MANAGER COURSE

Dates: 29 JAN 2026 - 12 MAR 2026
DURATION: 7 WEEKS
TUESDAYS & THURSDAYS
4:30 PM PT / 7:30 PM ET
SARARSHA GLOVER
EXPEDITORS, EX-C.H. ROBINSON
Sararsha Glover
LIVE ONLINE COURSE
LIVE ONLINE COURSE
LIVE ONLINE COURSE
LIVE ONLINE COURSE
LIVE ONLINE COURSE
LIVE ONLINE COURSE
LIVE ONLINE COURSE
LIVE ONLINE COURSE
LIVE ONLINE COURSE
LIVE ONLINE COURSE
LIVE ONLINE COURSE
LIVE ONLINE COURSE
LIVE ONLINE COURSE
LIVE ONLINE COURSE
LIVE ONLINE COURSE
LIVE ONLINE COURSE
LIVE ONLINE COURSE
LIVE ONLINE COURSE
LIVE ONLINE COURSE
LIVE ONLINE COURSE
LIVE ONLINE COURSE ON IMPORT/EXPORT MANAGEMENT
DATES:
29 JAN 2026 - 12 MAR 2026
DURATION:
7 WEEKS
TUESDAYS & THURSDAYS
4:30 PM PT / 7:30 PM ET

Global trade, simplified and strategized. Tackle operational challenges and position yourself as a logistics pro in the world of import/export.

Get hands-on with documentation, compliance, and shipment planning with Sararsha Glover, a seasoned logistics and import/export manager with 16+ years of industry experience.

THIS COURSE IS FOR YOU, IF...

  • YOU ARE AN ENTREPRENEUR OR FREIGHT FORWARDING AGENT

     

    You’ve got the hustle, now get the framework. We’ll give you the strategy and data tools to scale smarter. Learn how to stay compliant, streamline documentation, and turn operational chaos into predictable growth. You’ll walk away with a roadmap to launch, optimize, or expand your import/export or brokerage business, minus the trial and error.

  • YOU ARE A LOGISTICS OR SUPPLY CHAIN PROFESSIONAL

     

    You keep goods moving, but it’s time to move your career. This course helps you bridge the gap between operations and strategy, teaching you to lead with data, negotiate with impact, and solve problems before they hit. From compliance precision to performance metrics, you’ll gain the confidence and credibility to step into senior roles.

  • YOU ARE AN INTERNATIONAL BUSINESS OR TRADE EXECUTIVE

     

    You think globally, now execute globally. This import/export management course equips you with the systems, insights, and leadership mindset to manage cross-border logistics with clarity and control. Learn how to turn complex supply chains into well-oiled, data-driven ecosystems that minimize risk, cut costs, and keep clients coming back.

Our students work in 1600+ companies worldwide

  • Google logo
  • Apple logo
  • Ubisoft logo
  • Microsoft logo
  • Blizzard logo
  • Uber logo
  • Epic Games logo
  • Amazon logo
  • Spotify logo
  • Meta logo
  • PlayStation Studios logo
  • Nike logo
YOUR ASCENT STARTS HERE

Flip the page on your career — produce stories that connect with audiences.

Step behind the scenes and become the driving force delivering beloved books to readers. Cover everything from pre-production planning and budgeting to post-production quality assessment, and walk away with real-world skills to boost your career.

LIVE online learning with Penguin Random House’s Director of Production.

Enjoy the benefits of interactive learning with insights from industry leaders, Q&A sessions with your instructor, and practical workshops to help you navigate the industry.

 
ABOUT THE COURSE / WHAT YOU'LL DO
01
COMPREHENSIVE PROGRAM

We tackle freight operations from every angle: strategy, compliance, cost, data, and leadership. Each session packs real-world logistics know-how into practical lessons – the frameworks you need to run smarter, faster, and leaner supply chains.

02
WORKSHOPS & INDUSTRY INSIGHTS

Get inside the engine of global trade through workshops and case studies led by a logistics pro. You’ll practice documentation, cost analysis, and crisis response, dive into real freight disruptions, and explore how data and tech are reshaping the industry – directly from people who do it every day.

03
FINAL PROJECT

Your final project takes you from plan to delivery: track a shipment, troubleshoot issues, manage compliance, and build a complete freight strategy you can show off to employers or investors. It’s your hands-on proof that you can handle real-world logistics and lead operations that don’t miss a beat.

INSTRUCTOR
SARARSHA GLOVER LinkedIn Profile
  • Import & Export Expert, Expeditors, Ex-C.H. Robinson
  • Brings over 16 years of expertise in global trade and logistics, with a deep focus on ocean export operations and international freight forwarding
  • Spent more than a decade at C.H. Robinson, one of the world’s largest logistics platforms, where she advanced through leadership roles including Ocean Export Manager, Global Forwarding Supervisor, and Branch Administrator
  • Now joining Expeditors, a $10.6B global logistics leader, to further drive supply chain strategy and global forwarding initiatives
  • Founded and operates her own trucking company (est. 2021), gaining firsthand experience in domestic transport and the day-to-day realities of running a logistics business
  • Combines corporate scale with entrepreneurial insight, offering students a 360° understanding of the logistics landscape, from strategic planning to on-the-ground execution
Instructor Sararsha Glover
syllabus
00
TUE (1/27), 4:30 PM PT/7:30 PM ET
Welcome Class

Meet your instructor and get a full overview of the course, goals, and assignments ahead. Understand how each module connects to building a modern, resilient import/export operation.

  • Introduce instructor
  • Course overview 
  • Course outcomes & assignments
More Less
01
THU (1/29), 4:30 PM PT/7:30 PM ET
Demo: Introduction to Freight Operations

Gain a practical grasp of how freight operations work—who the key players are, how transportation modes compare, and how decisions are made under real-world conditions.

  • Industry overview
  • Case study: Covid & tariffs 
  • Capstone explanation
More Less
02
TUE (2/3), 4:30 PM PT/7:30 PM ET
Workshop 1: Documentation

Work hands-on with essential freight documents, ensuring accuracy, compliance, and efficiency in international operations.

  • Contracts & compliance documentation 
  • Workshop: In groups, study and fill out a selection of relevant documents with the information provided

Assignment #1: Read and understand terms on the back of BOL.

More Less
03
THU (2/5), 4:30 PM PT/7:30 PM ET
Workshop 2: Supply Chain Management

Design and optimize a complete supply chain plan that balances speed, cost, and compliance across global routes.

  • Freight operations supply chain
  • Inventory management
  • Workshop: In groups, plan transportation and storage along a provided route, within constraints
More Less
04
TUE (2/10), 4:30 PM PT/7:30 PM ET
Costs & Carriers

Dive into cost structures, rate negotiations, and the financial side of freight. Understand how to balance efficiency, risk, and profitability.

  • Costs for freight operations 
  • Carriers and receiving teams
  • Case study: Balancing costs & resources on a common route
  • INCOterms 2020
  • Define Incoterms
  • Explain LC’s 
  • How rates change

Assignment #2: Choose a product and trade lane, develop a freight strategy and cost using info from lesson 2 & 3.

More Less
05
THU (2/12), 4:30 PM PT/7:30 PM ET
Workshop 3: Data-Based Decision-Making

Learn to collect and clean logistics data, analyze cost-related datasets, and evaluate strategies to optimize freight operations while ensuring compliance with data privacy and security requirements.

  • Gathering & managing data
  • Workshop: Study provided data in groups and identify methods of reducing costs
  • Data privacy & security

Assignment #3: Explain the importance of real time vs. historical data and clean a provided data set.

More Less
06
TUE (2/17), 4:30 PM PT/7:30 PM ET
Regulations and Compliance

Explore key international trade regulations, compare governmental compliance systems, and evaluate how tariffs, duties, and safety requirements influence freight operations and customs clearance.

  • International trade 
  • Working with different governmental bodies
  • Customs systems and clearance
  • Safety regulations
  • Environmental regulations
More Less
07
THU (2/19), 4:30 PM PT/7:30 PM ET
Suppliers & Customers

Learn effective communication strategies, apply cultural competence, and evaluate methods for building ethical, long-term relationships with international suppliers and customers.

  • Communicating with customers
  • Cultural competence & international communication
  • Sales calls/SME of your product
More Less
08
TUE (2/24), 4:30 PM PT/7:30 PM ET
Tracking & Monitoring + Mini Workshop

Discover how to apply tracking tools, analyze disruption scenarios, and develop crisis management strategies to resolve freight delays while maintaining effective customer communication.

  • Tracking and monitoring methods
  • Delays, disruptions, & crisis management
  • Case study: Troubleshooting
  • Workshop: A [strike] has occurred, disrupting shipping. Figure out a workaround.
  • Delays, penalties, or other issues
  • Vessel finders
  • Rail tracking & truck tracking systems

Assignment #4: Analyze your team’s solution to the workshop crisis. Evaluate the success of the proposed solution and suggest an alternative solution.

More Less
09
THU (2/26), 4:30 PM PT/7:30 PM ET
Technology in Freight Operations

In this class, you will examine emerging logistics technologies, assess the role of AI and automation, and evaluate their potential to optimize freight operations and decision-making.

  • Technology in optimizing logistics
  • Digital freight matching
  • AI in freight operations
More Less
10
TUE (3/3), 4:30 PM PT/7:30 PM ET
Workshop 4: Performance Evaluation

In this lesson, students will review freight performance metrics, analyze completed shipment cycles, and propose optimization strategies to improve efficiency and operational outcomes.

  • Performance evaluation
  • Workshop: Review provided data and identify places where improvement and optimization is possible
  • Feedback & explanation

Assignment #5: Use your shipment cycle from assignment 2 to create and track KPI’s.

More Less
11
THU (3/5), 4:30 PM PT/7:30 PM ET
Managing Your Team

Identify key team roles, apply management styles, and evaluate strategies for training, compliance, and professional development in freight operations.

  • Transport team roleplayers
  • Training and professional development
  • Capitalizing on your management style
  • Books on leadership
More Less
12
TUE (3/10), 4:30 PM PT/7:30 PM ET
Career Guide

Understand emerging trade trends and sustainability requirements while building your personal career toolkit.

  • Future of international trade
  • Interview and CV tips
  • Career pathways and advice

Assignment #6: Resolve your shipment.

More Less
13
THU (3/12), 4:30 PM PT/7:30 PM ET
Bonus: Starting Your Own Import/Export Company

Discover what it takes to start and scale your own import/export business from the ground up.

  • Finding your customers and place in the market
  • Setting up your own company
  • Potential pitfalls
  • Established company vs. your own start-up
More Less

What our students say

Student Rebecca Kouwe
Rebecca Kouwe
HUMAN RESOURCES ANALYTICS
"I really enjoy the format of the course. Lectures with real life examples and an ongoing case study. Also built in 20 minutes at the end of each class for questions is helpful."
Student Hayley Smith
Hayley Smith
BRANDING 101
"Overall I'm impressed with the level of detail and explanation around particular topics and subjects. There's a real depth to each module which for learning allows the information to stay in your brain."
Student Carlos Andres
Carlos Andres
BECOME AN ART DIRECTOR
"The group activities, they allow us to interact and exchange ideas, plus the way it is structured is challenging and mind twisting as we collaborate in different parts of the ideation."
Student Courtney Fulton
Courtney Fulton
WOMEN IN LEADERSHIP
"I enjoyed the structure of the class. I like how we learned about a topic and practiced it in the workshops. It’s helped me to apply what I learned!"
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