BECOME AN IMPORT/EXPORT MANAGER COURSE
TUESDAYS & THURSDAYS
4:30 PM PT / 7:30 PM ET
29 JAN 2026 - 12 MAR 2026
DURATION:
7 WEEKS
TUESDAYS & THURSDAYS
4:30 PM PT / 7:30 PM ET
Global trade, simplified and strategized. Tackle operational challenges and position yourself as a logistics pro in the world of import/export.
Get hands-on with documentation, compliance, and shipment planning with Sararsha Glover, a seasoned logistics and import/export manager with 16+ years of industry experience.
THIS COURSE IS FOR YOU, IF...
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YOU ARE AN ENTREPRENEUR OR FREIGHT FORWARDING AGENT
You’ve got the hustle, now get the framework. We’ll give you the strategy and data tools to scale smarter. Learn how to stay compliant, streamline documentation, and turn operational chaos into predictable growth. You’ll walk away with a roadmap to launch, optimize, or expand your import/export or brokerage business, minus the trial and error.
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YOU ARE A LOGISTICS OR SUPPLY CHAIN PROFESSIONAL
You keep goods moving, but it’s time to move your career. This course helps you bridge the gap between operations and strategy, teaching you to lead with data, negotiate with impact, and solve problems before they hit. From compliance precision to performance metrics, you’ll gain the confidence and credibility to step into senior roles.
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YOU ARE AN INTERNATIONAL BUSINESS OR TRADE EXECUTIVE
You think globally, now execute globally. This import/export management course equips you with the systems, insights, and leadership mindset to manage cross-border logistics with clarity and control. Learn how to turn complex supply chains into well-oiled, data-driven ecosystems that minimize risk, cut costs, and keep clients coming back.
Our students work in 1600+ companies worldwide
Flip the page on your career — produce stories that connect with audiences.
Step behind the scenes and become the driving force delivering beloved books to readers. Cover everything from pre-production planning and budgeting to post-production quality assessment, and walk away with real-world skills to boost your career.
LIVE online learning with Penguin Random House’s Director of Production.
Enjoy the benefits of interactive learning with insights from industry leaders, Q&A sessions with your instructor, and practical workshops to help you navigate the industry.
We tackle freight operations from every angle: strategy, compliance, cost, data, and leadership. Each session packs real-world logistics know-how into practical lessons – the frameworks you need to run smarter, faster, and leaner supply chains.
Get inside the engine of global trade through workshops and case studies led by a logistics pro. You’ll practice documentation, cost analysis, and crisis response, dive into real freight disruptions, and explore how data and tech are reshaping the industry – directly from people who do it every day.
Your final project takes you from plan to delivery: track a shipment, troubleshoot issues, manage compliance, and build a complete freight strategy you can show off to employers or investors. It’s your hands-on proof that you can handle real-world logistics and lead operations that don’t miss a beat.
- Import & Export Expert, Expeditors, Ex-C.H. Robinson
- Brings over 16 years of expertise in global trade and logistics, with a deep focus on ocean export operations and international freight forwarding
- Spent more than a decade at C.H. Robinson, one of the world’s largest logistics platforms, where she advanced through leadership roles including Ocean Export Manager, Global Forwarding Supervisor, and Branch Administrator
- Now joining Expeditors, a $10.6B global logistics leader, to further drive supply chain strategy and global forwarding initiatives
- Founded and operates her own trucking company (est. 2021), gaining firsthand experience in domestic transport and the day-to-day realities of running a logistics business
- Combines corporate scale with entrepreneurial insight, offering students a 360° understanding of the logistics landscape, from strategic planning to on-the-ground execution

Meet your instructor and get a full overview of the course, goals, and assignments ahead. Understand how each module connects to building a modern, resilient import/export operation.
- Introduce instructor
- Course overview
- Course outcomes & assignments
Gain a practical grasp of how freight operations work—who the key players are, how transportation modes compare, and how decisions are made under real-world conditions.
- Industry overview
- Case study: Covid & tariffs
- Capstone explanation
Work hands-on with essential freight documents, ensuring accuracy, compliance, and efficiency in international operations.
- Contracts & compliance documentation
- Workshop: In groups, study and fill out a selection of relevant documents with the information provided
Assignment #1: Read and understand terms on the back of BOL.
Design and optimize a complete supply chain plan that balances speed, cost, and compliance across global routes.
- Freight operations supply chain
- Inventory management
- Workshop: In groups, plan transportation and storage along a provided route, within constraints
Dive into cost structures, rate negotiations, and the financial side of freight. Understand how to balance efficiency, risk, and profitability.
- Costs for freight operations
- Carriers and receiving teams
- Case study: Balancing costs & resources on a common route
- INCOterms 2020
- Define Incoterms
- Explain LC’s
- How rates change
Assignment #2: Choose a product and trade lane, develop a freight strategy and cost using info from lesson 2 & 3.
Learn to collect and clean logistics data, analyze cost-related datasets, and evaluate strategies to optimize freight operations while ensuring compliance with data privacy and security requirements.
- Gathering & managing data
- Workshop: Study provided data in groups and identify methods of reducing costs
- Data privacy & security
Assignment #3: Explain the importance of real time vs. historical data and clean a provided data set.
Explore key international trade regulations, compare governmental compliance systems, and evaluate how tariffs, duties, and safety requirements influence freight operations and customs clearance.
- International trade
- Working with different governmental bodies
- Customs systems and clearance
- Safety regulations
- Environmental regulations
Learn effective communication strategies, apply cultural competence, and evaluate methods for building ethical, long-term relationships with international suppliers and customers.
- Communicating with customers
- Cultural competence & international communication
- Sales calls/SME of your product
Discover how to apply tracking tools, analyze disruption scenarios, and develop crisis management strategies to resolve freight delays while maintaining effective customer communication.
- Tracking and monitoring methods
- Delays, disruptions, & crisis management
- Case study: Troubleshooting
- Workshop: A [strike] has occurred, disrupting shipping. Figure out a workaround.
- Delays, penalties, or other issues
- Vessel finders
- Rail tracking & truck tracking systems
Assignment #4: Analyze your team’s solution to the workshop crisis. Evaluate the success of the proposed solution and suggest an alternative solution.
In this class, you will examine emerging logistics technologies, assess the role of AI and automation, and evaluate their potential to optimize freight operations and decision-making.
- Technology in optimizing logistics
- Digital freight matching
- AI in freight operations
In this lesson, students will review freight performance metrics, analyze completed shipment cycles, and propose optimization strategies to improve efficiency and operational outcomes.
- Performance evaluation
- Workshop: Review provided data and identify places where improvement and optimization is possible
- Feedback & explanation
Assignment #5: Use your shipment cycle from assignment 2 to create and track KPI’s.
Identify key team roles, apply management styles, and evaluate strategies for training, compliance, and professional development in freight operations.
- Transport team roleplayers
- Training and professional development
- Capitalizing on your management style
- Books on leadership
Understand emerging trade trends and sustainability requirements while building your personal career toolkit.
- Future of international trade
- Interview and CV tips
- Career pathways and advice
Assignment #6: Resolve your shipment.
Discover what it takes to start and scale your own import/export business from the ground up.
- Finding your customers and place in the market
- Setting up your own company
- Potential pitfalls
- Established company vs. your own start-up
What our students say

"I really enjoy the format of the course. Lectures with real life examples and an ongoing case study. Also built in 20 minutes at the end of each class for questions is helpful."

"Overall I'm impressed with the level of detail and explanation around particular topics and subjects. There's a real depth to each module which for learning allows the information to stay in your brain."

"The group activities, they allow us to interact and exchange ideas, plus the way it is structured is challenging and mind twisting as we collaborate in different parts of the ideation."

"I enjoyed the structure of the class. I like how we learned about a topic and practiced it in the workshops. It’s helped me to apply what I learned!"